Terms & Conditions

Effective Date: 02-07-2025
Welcome to Vasudha Dham. By using our website and services, you agree to comply with the following Terms and Conditions. Please read them carefully before making any bookings or inquiries.

• No refunds incase of Road Blocks, Accidents,
• Please read email scare fully and understand the content sand All the email conversations will also be part of your contract with us once you make the booking.
• Please take care of the belongings before leaving the car or Company is not responsible for any loss.
• As per the directive given by the Governmentof India, all Indian/Foreign Nationals are required to provide proper proof of identification upon check-in. valid identification documents are: Passport & Visa together, Voters Id card, Current Driving License. All the documents must include a photograph.
• Hotel/camps any kind of accommodation can deny stay if valid id proof is not provided.CompanyisnotresponsibleforanyIDproofrelatedissues.

• Forextraadults,many hotels also provide extra mattresses instead of extra Kindly inform us in advance if you prefer only an extra bed instead of an extra mattress.
• If you have a certain kind of allergy(especially for food)or any serious health issues kindly informus in advance.
• Manysmallhotels/resortsdonothaveliftsokindlyinformusinadvanceifyouarenot comfortable with stairs.
• Generallyhotelcheckin timeis14:00hrsandcheckouttimeis11:00hrsacrossIndia. Confirm early check in or late checkout will be chargeable if not included in Kindly contact the hotel directly if you want complimentary early check in or late check out.
• Normalpackagesdonotincludethis so in that case these charges should be paid at hotels.
• Ifmealsareincluded inthepackageitwillbeserved atasetmenubasisinabuffetmenu/ fixed / meal Any items which are not in their ideal Buffet / Fixed menu will be charged extra at the time of consumption. Hotels decide the menu and options of items for the menu. Some hotels have a Meal credit policy instead of Buffet or Fixed Menu during low occupancy in hotels – This meal credit amount is decided by hotel management – if bills go above the given meal credit amount then extra amount should be paid directly at the respective hotel. Room service for the food or packing is charged extra at many hotels.
• DuetoanyreasonifVehiclebreakdownduetotechnicalreasonswewilltryourbestto arrange another vehicle as soon as possible for the major problems. For minor problems which will not take much time, vehicles will be repaired. Kindly cooperate.
• We shall not be responsible for any delays & alterations in the program or expenses incurred directly or indirectly due to natural hazards, flight cancellations, accident, break down of transport ,weather, sickness, landslides, closures/ block adesdue to political unrest or any such incidents.
• AC will not work in all hill are as so stopped/parked vehicles.
• Drivers will not drive on No-entry zones and should not be forced to drive on narrow streets or roads which canc reate traffic jams. Normal working hours ofadriveris12hrsin case you want services more than 12 hours in a day kindly inform us in advance.
• Insomehillareasroadsdrivingaftersunsetandmusic arenot Kindly cooperate for the same.
• Pickupanddroppointwillbeoneonly(Ifmultiple pickupsanddroppleasemention email conversation before booking)
• Incaseyouwantmultiplevisitstothesomeparticularplacekindlymentioninadvance because some places are having very high charges of parking.
• Tourdestination/routecannotchangewithoutpriornotice(Amendedrouteandtour Destination rates may be change)
• The rates are subject to change, depending on the fluctuation of diesel/Petrol prices in India. If the prices increase more than 5% than the time of booking we will increase the rate Even if the rates are confirm edear lier.
• Company reserves the right to give you as Similar car if the car you booked is
• At many of the tourist destinations / hill stations – some of the road / shopping market / mall road have “NO ENTRY” for all / some bigger tourist vehicles dependingon destination along with time restrictions also. In this kind of situation guests have to manage another available mode of transport with additional cost and on a direct payment basis, this cost is not included in ideal package inclusion.
• Sometimes vehicle parking are as a real little far from the sightseeing Guests need to reach the parking at their own cost.
• Vehicles will be permitted to use for sightseeing points on the route and inside the city limits or which is mentioned in the itinerary. For additional sightseeing, off route sightseeing, sightseeing not inside the city limits or substitute sightseeing kindly contact the company. Refund is not possible if any particular sightseeing point is not covered. In case you want some excursions, kindly inform the company in advance or discuss these things with the company rather than the driver. All nearby sightseeing points should be covered together. However in case of some issues with some particular place we can
• No refund for short stay or unveiled
• No cancellation any refund will be made if situation beyond our control, such as bad weather, landslide,climatic conditions or any other natural disaster, fire, any embargo, acts or decisions of government, political or national crisis, road blocks, heavy snow fall, acts of terrorism or other similar causes, strikes or problems at airlines, rails, buses, hotels or transporters, labor rest, insolvency, business exigencies, operational and technical issues, route and flight cancellations or due to which the customer could not reach the destination and which is beyond our control.
• Companyisnotresponsibleforanyaccident/injury/death/theftofpersonorproperty during the course of the tour.
• All rights reserved to management to cancel any service without any refund until full advance money towards the service is received from the customer and accepted by the company. Companies can change the features Or functionality of the services at any time, without any notice.
• Company Here express disclaim any implied warranties imputed by the laws of any jurisdictions or country other than Company considers itself and intends to the jurisdictions only of the court of Haridwar Uttarakhand India.

Payment policy

• 25% Advance for the booking
• Next 25% will be 30 days before starting the trip
• The remaining 50% balance will be on the 1stday on

Cancellation Policy

• Within 15 days of Arrival Date/No Show : No Refund
• 15 Days to 30 Days priorto Arrival: 50% of the total package
• 30 Days & More:10% of package cost(and taxes are not refund edinany case)
• Helicopter cancellation as per helicopter policy.
• Cancellation charges will be as per Individual persons

Refund and Returns Policy

• If cancellation is done before 30 days of arrival 90% of the total booking amount will be refunded.
• If cancellation is done before 25-30 days of arrival 70% of the total booking amount will be refunded.
• If cancellation is done before 20-24 days of arrival 50% of the total booking amount will be refunded.
• If cancellation is done before 10-19 days of arrival 25% of the total booking amount will be refunded.
• If cancellation is done within 09 Days of arrival 00% of the total booking amount will be refunded.

Contact Us

If you have any questions or concerns about these terms, please contact us at:

📍 Vasudha Dham
Rani Gali, Haridwar
📞 Phone: 8868066268
📧 Email: contact@vasudhadham.com